About Advisors

GrayHair Advisors Company Overview

  • GrayHair Advisors is the source for strategic and tactical consultation on postal marketing and operations issues. This team of leading mailing industry experts helps clients adapt quickly and cost-effectively to new postal rules, take advantage of every available postal-rate discount, and incorporate best practices in mailing and postal network integration. Our experience on the cutting edge of postal issues for the largest mailers in the U.S. is key to helping customers manage postal expenses, optimize postal operations and succeed in meeting dynamic USPS® mailing requirements.
  • GrayHair Advisors helps senior executives address mail-related strategic issues from planning through execution. Clients benefit from our expertise as we baseline existing mailing operations, postal technology and postal compliance. We identify and incorporate best practices in addressing, mailing and postal network integration.
  • GrayHair Advisors navigates clients through the complex postal distribution channel, focusing on postal optimization, USPS compliance, and operational changes to streamline mail delivery. What we deliver are transparency and measurable results in operational efficiency, response rates and cost control. We offer guidance in qualifying for the USPS® Intelligent Mail® Full Service program and achieving expedited approval for PostalOne!® upgrades.
  • GrayHair Advisors is differentiated by its constant attention to what works best for the customer. We are supplier agnostic, recommending software and hardware solutions from any and all suppliers, always selecting the product that produces the best outcome in a particular situation.

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GrayHair Advisors.

866-696-0120

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GrayHair Software

  • GrayHair Advisors is a division of GrayHair Software, Inc. Since 2000, GrayHair Software, Inc. has been an innovator and industry leader in the development of applications and services that improve and automate the management of business mail. GrayHair’s offerings are delivered via SelectSolutions™, a cloud-based platform that merges Software as a Service with managed services. This customizable set of critical mailing services includes enterprise-wide Intelligent Mail® barcode assignment, trusted third-party mail tracking, address quality, presort analysis, postage reconciliation, Global hybrid mail, mail monitoring, and consulting.
  • GrayHair Advisors is supplier agnostic and will offer service suggestions based on the best option for the problem.
  • To find out more about GrayHair's cloud platform solution for mailers visit the main website.

Call us today to learn more about
GrayHair Advisors.

866-696-0120

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Services

How we work with our clients

GrayHair Advisors supports clients with
Customized Consulting Services beginning
with a baseline of existing operations to
identify and examine opportunities in:

Postal Optimization

  • Address Quality Lifecycle Assessment
  • Mailpiece Design Evaluation
  • Mailing PreSort Optimization Strategies to
    obtain lowest Postal Expense
  • Postage Expense Management Services

Regulatory Postal Compliance

  • Move Update Compliance
  • Return Mail Management

Operational Changes and Enhancements

  • Mail Processing Facility Compliance Audits
  • Value Stream mapping
  • System Integration and Support
    (Mail.dat & PostalOne! ®)
  • Supply Chain adjustments to adapt to
    Postal Network changes
  • Managing Mail to achieve InHome™ Dates

Custom Projects

  • Path to qualifying for Full Service IMb More Information
  • Mailpiece Design Training and Education
  • Capturing savings from USPS® incentives programs

Strategic Consulting

  • Postal Trends, Research and Education
  • Mailing Industry Association Representation
  • USPS Relationship Management
  • Negotiated Service Agreements
    (NSA)
    More Information

Maintenance

  • Ensuring ongoing compliance with business requirements (PCI, HIPPA), Security and SOX audits
  • Business Continuity planning and testing for your mail related operations

Ask Our Advisors

Questions?

Please give us a call today at
866-696-0120 to learn more about our many customized services or click on the email link below and drop us a note.

Postal Optimization Chart

  • Address Quality
    Lifecycle Assessment
  • Mailpiece
    Design Evaluation
  • Mailing PreSort
    Optimization Strategies
  • Mail Processing Facility Compliance Audits
  • Value Stream mapping
  • System Integration &
    Support (Mail.dat & PostalOne! ®)
  • Move Update Compliance
  • Process to Manage and Reduce Return Mail

GrayHair Advisors tackles the three core challenges of the postal and direct marketing industries: Postal Optimization, Operational Changes and Enhancements and Postal Compliance. Decades of postal knowledge and hands-on experience give us the insight and know-how to help clients identify and solve current problems quickly and cost effectively, while anticipating and avoiding future issues.

Ask Our Advisors

Questions?

Please give us a call today at
866-696-0120 to learn more about our many customized services or click on the email link below and drop us a note.

Real Stories


Real Story #1 - Utility

Anticipating new postal rules, this utility customer called in GrayHair Advisors to supplement the firepower of their in-house staff and make the needed operational changes quickly. After a thorough review of the mail production workflow, the team created a formal plan to achieve the organization goals and qualify the mail for the USPS® Intelligent Mail® Full Service program.

The team identified opportunities to improve the process to ensure the most current, complete and correct addresses were used for mailing purposes. Changes were recommended for data entry, data processing and data validation of the customer names and addresses.

The team examined and redesigned the physical mailing piece to ensure proper processing by postal equipment.

More Stories

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GrayHair Advisors.

866-696-0120

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Real Stories

Real Story #2 - Mail Service Provider

A mail service provider called in GrayHair Advisors to expedite the approvals needed by the USPS® for the electronic documentation required to qualify for Full Service. The GrayHair Advisors team validated the current electronic files generated, identified the changes required to properly populate the Mail.dat file and then instructed the service provider's data team on how to submit the files to the USPS® Postal One!® system. The service provider was now ready to take over the process of managing the data files for mailings on an ongoing basis. GrayHair Advisors was retained to support the in-house team to make the necessary changes for USPS Postal One! upgrades.

Real Story #3 - Financial Service Provider

A financial service provider noticed an increase in mail returned by the USPS as undeliverable as addressed and called GrayHair Advisors to help them understand why. The same customers were mailed on a monthly basis. An inspection of the mailpieces raised several questions about data quality. Key findings identified that the financial service provider was not taking full advantage of the address hygiene tools available in the marketplace. The team conducted a thorough clean-up of the name and address database and soon after saw a significant reduction in the returned mail volume. GrayHair Advisors worked with the customer to establish new routines in the address cleansing process. Finally the customer implemented an annual audit of the name and address database.
Back

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GrayHair Advisors.

866-696-0120

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Partners

GrayHair Advisors conducts a comprehensive review, looking at every aspect of the mailing operation from mailpiece compliance and preparing names and addresses to transferring mail to the USPS®, tracking its delivery and examining mail returned by the postal service as undeliverable.

We partner with specialists in related areas who provide expertise and innovative solutions for database and marketing architecture as well as business and process engineering. We are expanding our reach to include multichannel marketing, designing to increase response rates, hybrid mail options and more.

If your organization has skill sets that might fit well with our consulting services, please contact us.



GrayHair Advisors is a member of...

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GrayHair Advisors.

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News

April 3rd, 2013

Read Jody Berenblatt’s new article about the Future of the USPS

read it here »

June 14, 2012

Read Senior Advisor, Jody Berenblatt’s new article for the PostCom Quarterly, “Are you ready to cope with the uncertainty in your business’s postal future?”

read it here »

April 3rd, 2012

USPS recently posted the following item on RIBBS, their National Customer Support Center, regarding Modern Service Standards

Listen now to learn more »

March 26, 2012

GrayHair Software Expands with New Branch of Advisory Services

New division provides consulting services to business mailers

read more »

Call us today to learn more about
GrayHair Advisors.

866-696-0120

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Events

February, 19, 2014

Come visit us at The National Postal Forum (NPF), March 16-19 in Washington, DC at Booth #2003

read it here »

June, 15, 2012

Read a transcript of Senior Advisor, Jody Berenblatt’s speech at PostalVision 2020

read it here »

May 7, 2012

GrayHair Advisors is a proud sponsor of this year’s Postal Vision 2020

read more »

April 6th, 2012

Jody Berenblatt, Senior Advisor at GrayHair Advisors joined Wanda Senne, World Marketing, Rose Flanagan, Data-Mail, and Jessica Lowrance from PostCom to discuss the postal industry's hot topics from the National Postal Forum

Listen now to This Week in Postal Instyle »

Call us today to learn more about
GrayHair Advisors.

866-696-0120

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Media

April 8, 2014

GrayHair Advisors was the sponsor of the 2014 Dialogues from the Postal Forum.
These panel discussions were recorded live on tape from the floor of the National Postal Forum and featured experts in the industry discussing such topics as global delivery, parcel services and domestic global concerns.


Watch here»

January 22, 2014

International Hybrid Mail Podcast
GrayHair Advisor’s Jody Berenblatt talks about International Hybrid Mail with Glenn Lombino, President of DigitalToPrint in a PostCom Podcast moderated by PostCom’s president, Gene Del Polito.


Click here to listen to podcast »

January 22, 2014

GrayHair Advisors Case Study

Global Insurance Firm gains a 12:1 ROI from strategic postal consulting

Click here to read the case study »





Call us today to learn more about
GrayHair Advisors.

866-696-0120

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Media

June 7, 2013

PostCom Podcasts
PostCom President Gene Del Polito, Jody Berenblatt, Senior Advisor, GrayHair Advisor, and Merry Law, President, WorldVu in a discussion of international postal addressing -- challenges and solutions.

Click here to listen to podcast »

April 15, 2013

Hear GrayHair Advisors’ Jody Berenblatt as part of the Post-NPF This Week in Postal podcast.

Listen here »

March 18, 2013 from the Moscone Center, San Francisco

GrayHair Advisors was the proud sponsor of this year’s ‘Live from the NPF’ webcast.
This year’s event was moderated by the Association for Postal Commerce’s Jessica Lowrance.

To watch a recording of the event, go to the GrayHair Vimeo site

August 14, 2012

Watch Jody Berenblatt’s talk on USPS physical infrastructure as part of a panel discussion at this year’s PostalVision 2020.

watch here »





Call us today to learn more about
GrayHair Advisors.

866-696-0120

Request A Meeting

Contact

GrayHair Advisors operates in various locations around the United States working locally with our valued clients.

 

To contact GrayHair Software, please complete this form.

GrayHair Advisors
124 Gaither Dr, STE 160
Mt. Laurel, NJ 08054-1719

866-696-0120
Contact us.

Request a meeting

GrayHair Advisors welcomes the opportunity to meet with you. To discuss any of our services or to schedule a meeting with us, please contact us.

Call us today to learn more about
GrayHair Advisors.

866-696-0120

Request A Meeting